At Aadhira Handmade Jewellery, we are committed to providing you with a seamless and enjoyable shopping experience. To ensure you have all the information you need about our shipping process, please review our shipping policy below.
All our Jewellery items are made to order.
Please allow 7 to 10 business days for us to craft your custom Jewellery before it is ready for shipping.
Domestic Shipping :
We offer shipping within INDIA.
Shipping costs for domestic orders are 100 rupees (standard rate)
International Shipping :
We provide international shipping to all destinations.
International shipping costs are determined by the shipping method, destination, and volumetric weight.
Please contact us via Instagram or WhatsApp for specific international shipping costs.
Domestic Shipping Time:
Standard shipping within India typically takes 5-7 business days from the date of dispatch.
International Shipping Time:
The shipping time for international orders varies based on the destination and shipping method approximately 1-2 weeks . Please contact us for an estimated delivery time.
Note: Shipping times are approximate and may vary based on factors such as customs clearance , local postal / courier services and from the date of dispatch.
For most orders, we provide tracking information so you can monitor the progress of your shipment.
You will receive an message with tracking details once your order has been shipped.
Please note that for international orders, customs and import duties may apply.
These fees are the responsibility of the customer and are not included in the purchase price or shipping costs. We recommend checking with your local customs office for information on potential charges.
It is essential to provide accurate shipping information, including your complete and correct shipping address.
We are not responsible for shipping delays or delivery issues caused by inaccurate or incomplete address details.
Aadhira Handmade Jewellery is not responsible for packages that may be lost or stolen after they are marked as delivered by the carrier.
Please ensure the security of your delivery location.
In the event of delivery issues or concerns, please contact us houseofaadhira@gmail.com / WhatsApp: +91-6374865481
We will work with the shipping carrier to investigate and resolve the matter to the best of our ability.
We will respond to your request within 2-3 business days.
Effective Date: [01/01/2024]
At Aadhira Handmade Jewellery, we are committed to delivering exceptional custom-made Jewellery crafted with care and attention to detail.
Each piece is made to order, tailored to your specific preferences, and is a unique creation just for you.
Due to the personalized and individual nature of our products, we have a strict no return policy.
All our Jewellery items are custom-made based on your selections, including materials, sizes, and design preferences.
We do not maintain inventory of pre-made Jewellery items.
Once an order is placed and confirmed, it cannot be canceled, returned, or exchanged.
We take great pride in the quality and craftsmanship of our Jewellery.
If you believe there is a defect or error in your custom-made Jewellery, please contact us within 24hours of receiving your order with suitable proof.
UNBOXING video that is uncut, showing all four sides of the unopened package is compulsary.
We will access the issue and, if it is determined to be a result of our craftsmanship or an error on our part, we will work to resolve the issue to your satisfaction.
This may include offering a refund or providing a replacement.
Without suitable proof including unboxing video of damage, no action will be taken regarding the same.
It is essential to carefully review and select the correct sizing and specifications when placing your order.
We provide detailed product descriptions and sizing information to assist you in making an informed decision.
We are not responsible for incorrect sizing or specifications provided by the customer at the time of purchase.
Refunds will only be issued in the following cases:
The product is damaged upon arrival.
The product has manufacturing defects.
Note: The above issues has to be clearly shown in the unboxing video which has to be uncut showing all four sides of the unopened package at the begining of the video.
To request a refund, please contact our customer support team at +916374865481 within 24 hours of receiving your order.
Please provide details regarding the issue with the product and any supporting evidence, such as unboxing video.
Note: The above issues has to be clearly shown in the unboxing video which has to be uncut showing all four sides of the unopened package at the begining of the video.
Certain items are non-refundable, including customided bangle sets or glass bangles.
Once your refund request is received and approved, we will provide instructions for returning the item.
Upon receipt and inspection of the returned item, we will notify you of the approval or rejection of your refund.
If your refund is approved, it will be processed, and a credit will be automatically applied to your original method of payment within 3 to 5 working days for domestic order For international order refund might take 7-10 days and you will be contacted by our support team if the payment via original method of payment is not possible.
Shipping costs for returning the item will be the responsibility of the customer.
Note: The above issues has to be clearly shown in the unboxing video which has to be uncut showing all four sides of the unopened package at the begining of the video.
If you have any questions or concerns about your order, please don't hesitate to contact us email : houseofaadhira@gmail.com / Whatsapp :+91-6374865481 (whatsapp only).
customer support team is here to assist you.
We will respond to your request in 2-3 business days .
Thank you for choosing Aadhira Handmade Jewellery. Please read our cancellation policy carefully before placing an order.
Once an order is placed on our website www.houseofaadhira.com, it cannot be canceled. We have a strict no-cancellation policy to ensure efficient processing and timely delivery of our Products.
Email : houseofaadhira@gmail.com
Whatsapp Contact Number : +916374865481
We do not entertain any cancellation requests through customer support or any other means.
No cancellations are accepted under any circumstances.
Please review your order carefully before confirming the purchase.
In case of any concerns or issues with your order, please contact our Whatsapp customer support at the provided contact number .
Aadhira Handmade Jewellery reserves the right to modify or update this cancellation policy at any time without prior notice. The changes will be effective as soon as they are posted on the website.
By placing an order on www.houseofaadhira.com, you acknowledge that you have read, understood, and agreed to the terms of this cancellation policy.
For any questions or clarifications, please reach out to our Whatsapp customer support at +916374865481 ,We will respond to your request within 30 days.
Thank you for choosing Aadhira Handmade Jewellery.
Thank you for visiting Aadhira Handmade Jewellery's website (www.houseofaadhira.com). This Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you agree to the terms outlined in this policy.
Personal Information:
When you place an order or register on our website, we may collect personal information such as your name, address, email address, and contact number.
Browsing Information: We may collect non-personal information about your visit, including the pages you viewed, the links you clicked, and other browsing information.
Order Processing:
We use your personal information to process and fulfill your orders, including shipping and delivery.
Communication:
We may use your contact information to communicate with you regarding your orders, promotions, and updates.
Website Improvement:
Non-personal information may be used to analyze website performance and make improvements for a better user experience.
We employ industry-standard security measures to protect your personal and sensitive information.
Your payment details are processed through a secure payment gateway.
We do not store your payment information on our servers.
We do not sell, trade, or transfer your personal information to third parties. However, trusted third parties assisting us in operating our website and conducting business may have access to your information.
We use cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings, but this may affect certain features of the website.
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the website.
If you have any questions or concerns regarding our Privacy Policy, please contact us at houseofaadhira@gmail.com , We will respond to your request within 30 days. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to houseofaadhira@gmail.com If you believe that any information we are holding on you is incorrect or incomplete, please write to us or email us as soon as possible. We will promptly correct any information found to be incorrect. By using www.houseofaadhira.com, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. Thank you for trusting Aadhira Handmade Jewellery with your personal information.
